FAQ

1. Where do you ship from?
We ship directly from our trusted suppliers located across the EU.

2. How long does shipping take?
Delivery usually takes 5–10 business days, depending on your location and product availability.

3. Can I return an item?
Yes. You have 14 days from the delivery date to return items. They must be unworn, unused, and in the original packaging.

4. Do you offer exchanges?
At this time, we do not offer direct exchanges. You may return your item and place a new order.

5. How can I contact customer service?
Send us an email at info@couturierista.com. We respond within 24 hours on business days.